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Jakob Rope Systems: Customer Service Representative, Boca Raton, FL, USA

Situation: Customer Assistance Consultant
Enterprise: Jakob Rope Methods
Site: Boca Raton, FL United states

Jakob Rope Methods is a Swiss maker of wire rope and wire rope net devices manufactured of stainless metal. Our solutions are distributed in above 40 nations and are located in present day architecture and the booming environmentally friendly wall field.

The Position:

This is not a “Sales” placement. There is no pushing of products or month-to-month quotas.

This position will operate instantly with our gross sales team when you become extra and extra well-informed about our Business, Products Line, and how and when to utilize our Solutions. This is higher than all a Consumer Company place and is intended to aid the demands of the initiatives our customers convey to us. In get to present appropriate service, you should become a reputable resource for our merchandise, numerous measurements/dimensions, and be capable to fully grasp simple making process.


Some knowledge in making or construction will be incredibly beneficial.

This occupation often demands the examining of Architectural Drawings and Schematics.

The Candidate should also be extremely personable, comfortable on the cellphone and at ease adhering to way and constructive criticisms. It is most important that you adapt to our techniques and methods so that you can speed up your advancement.

In our team you are dependable for:

  • Interfacing directly with the Purchaser to communicate resolution of escalated requests, on- going undertaking status & difficulties and answers to questions. Communications will be manufactured through encounter-to-facial area meetings, email and/or routinely scheduled conference calls.
  • Accomplishing a in depth comprehending of Solution and Support choices.
  • Staff participant – eager to leap in and do several responsibilities to enable the team.
  • Time administration with strong administrative techniques and consideration to detail.


  • Encounter in a profits position in the building business is a furthermore
  • Issue Fixing
  • Consumer Provider
  • Setting up/Organizing
  • Initiative – Seeks enhanced duties Seeks developmental advancement

Other Duties:

Please note, this occupation description is not created to go over or consist of a thorough listing of pursuits, responsibilities or tasks that are expected of the personnel for this place. Responsibilities, obligations and functions may possibly adjust at any time with or without the need of discover.

Remember to submit your resume with salary expectations to shane.debisingh@jakob-united states.com